When you get more than you paid for...

[onixbonilla]

This is a long story. I had been more the 20 years on the VW scene here in Puerto Rico. I had made bussines with a lot of VW and automotive mail order companies. On the last couple of years I had been working on new projects. My main project is a 1970 Karmann Ghia that I want to build as a semi daily driver. I chose to went with Mendeola suspension system. After some emails with Kevin Zagar from Mendeola he send me a complete front and rear suspension kit. I am very happy with the quality. At the same time I had paid a company called Motormeister to build me a 915 transmision. Unfortunatelly after these people took my money they failed to deliver it for more than a year. They do not answered the phone or replied my emails. I googled them and found multiple horrible stories about their service. I felt stranded as I am in Puerto Rico and they in California. I though I had lost my money. About two months ago Kevin Zagar send me a email follow up on my build, so I told him my problem. Kevin offered me his help. He called the Motormeister people and asked about the transmision. They were full of excuses and gave him a build date. Obviouslly they failed to deliver again. So Kevin gave them one more week to build it. After the week he drove 3 hours from his shop to theirs. After some hassles they finally gave him the transmision. He then drove back to his shop 3 more hours. He spend all his day only to get my transmission. Kevin didn't charged me a cent for all this. Today I have my 915 transmision at my house. In the 20 years that I had been working with VWs this is the nicest help I had get from a company by far.

[Ol'fogasaurus]

Very cool to hear about. There still are some classy people around. Thanks for telling us about it.

Lee

[Piledriver]

Where does Kevin do business?
No harm telling (if it's ok with him) to send a class guy some extra business.

Kudos.

[helowrench]

Sounds like Kevin is at Mendeola.

[Piledriver]

OK, I'm officially blind.

[doc]

This is absolutely the best and worst advertising a company can get. Not Super Bowl exposure, but those in the know understand how important the business practices displayed here (both sides) are.
Hats off to Kevin and Mendeola!! Thumbs down to the bums at Motormeister.

I recently waited 2 months for delivery of a Triumph TR3 starter, only to finally be told they didn't have it and couldn't get it. So frustrating. Subsequent vendor delivered in a matter of days and spent time on the phone with me, so I would get the install right. He was about $75 cheaper!!

Vote with your wallet.

doc

[Ol'fogasaurus]

OK, I'm officially blind.

Pile, it is a sign of a brilliant person to see and not see; I do it all the time myself! (I had to go back and look too)

Lee

[Piledriver]

OK, I'm officially blind.

Pile, it is a sign of a brilliant person to see and not see; I do it all the time myself! (I had to go back and look too)

Lee

That's a good one, i'll have to try and remember it

Agreed, voting with your wallet is the only thing that really gets their attention.

Motormeister has had a horrible rep in the Porsche world as long as I can remember.
(Used to be a lot longer...)

[onixbonilla]

OK, I'm officially blind.

Pile, it is a sign of a brilliant person to see and not see; I do it all the time myself! (I had to go back and look too)

Lee

That's a good one, i'll have to try and remember it

Agreed, voting with your wallet is the only thing that really gets their attention.

Motormeister has had a horrible rep in the Porsche world as long as I can remember.
(Used to be a lot longer...)

I still not believe that I put my money on those without doing a good Google search!!!

[coolrydes]

Wow,
Thanks for the kind words guys. I'm just like you guys I work hard for my money and really believe in helping others when you have a chance. If everyone did something good every chance they had, we would not have companies like motor miester ripping guys off.....

[andy198712]

has that beetle been in a mag feature?